- Join Free or Log In?
- mobile version
- My Account
- help center
- Site Map
1. Refund policy
Only our products were defect can we provide a refund.
In general, we have checked the orders and packages twice before shipping.
if the clients find our products been damaged, could contact our customer service to get the refund.
only when the package has been lost or detained for more than 21 days, we will resend your order without any extra fees.
We always pack the orders carefully, ship out each order quickly through the safest way, to make sure that you could receive the products without any trouble.
For metro areas our delivery time frame is 3 - 5 business days.
For regional areas our delivery time frame is 5 - 7 business days.
For remote locations our delivery time frames is 7 - 14 business days.
Once your order has been marked as shipped from our online store you will receive an email informing you of your parcels consignment number and the carrier it is shipping with. You will find more detailed information on your set delivery date via these websites.
4. Quality assurance
In the unlikely event that you receive the wrong product or damaged product, just notify us so we can arrange an exchange or resend. This will be processed as soon as we have received and checked the incorrect product.
5. Payment services
We accept the payments of Visa, Mastercard, bank transfer, Paypal, Western Union and Bitcoin .
You only need to choose the suitable way to clear it. And it is very safe for you to use Credit card, just don’t worry!
the deals will be completed in the safest way!